FAQs

 

What happens if it rains on the day of my event?

We understand that weather can be unpredictable! If by chance it is necessary for you to cancel your event due to weather, please do so 48 hours in advance and we will return your deposit. 

 

Is there a Delivery Fee?

 Delivery depends on order size, equipment rented and distance from our warehouse so please feel free to contact us by phone or email to get an accurate quote!

 

Is there a minimum game rental order? 

Yes, orders outside of our general service area do have a minimum equipment rental order of $750.

 

Do you allow games to be picked up from your warehouse?

Yes, if you only need a few carnival games that can also fit in your vehicle, you are welcome to pick them up from our warehouse located in Pleasant Hill. Please call to reserve the games in advance. (We do not have a show room)

 

Do you have insurance and can you supply certificates?

Yes, we have all the appropriate insurance requirements required by most entities.

 

Are you an approved vendor for the California PTA?

Yes, we are approved by the PTA as well as Eastbay Regional park district, California State Fairs and virtually every city in the Bay Area.

 

Is a deposit required?

Yes, we require 50% of your total order at the time of booking and the remaining balance due at set-up.

 

What form of payment do you take?

Cash, check and all major credit cards.

 

What kind of power is required?

Most carnival games do not require power but Inflatables and concession equipment have large power needs. We will be happy to help you figure out what is needed based on what is rented.

 

Can you provide staff for the games?

We have so many great, well-trained staff members ready to help make your event fun and safe! Please contact us for availability and pricing. Please note we generally do not staff carnival games because there is no safety issues.  

 

Please contact us if you have any other questions. We are ready to party!